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PRIVACY POLICY

Your Privacy

 

At Hospitality Carees, your privacy and security are our top priorities. We are committed to protecting the personal information of our candidates, clients, suppliers, and employees.

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Our Commitment to You:

  • We never share your details with third parties without your consent, except where outlined in our Privacy Policy.

  • We do not store résumés on our website.

  • We apply best practice measures to securely store your information.

  • We will alert you to any relevant scams we are aware of to keep your information safe.

  • We respond promptly to enquiries regarding your personal information.

We are fully compliant with the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012, including all Australian Privacy Principles (APPs).

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This Privacy Policy explains how we manage the personal information you share with us. By submitting your information, you agree to the terms outlined here. We reserve the right to update this policy periodically, and all personal data will be managed according to the most recent version.

What is Personal Information?

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Under the Privacy Act, personal information refers to any data or opinion that identifies, or could reasonably identify, an individual. This includes your name, contact details, employment history, and any other information that could be linked to your identity.

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If we collect information that can identify you, we will manage it in line with the Privacy Act, the APPs, and this Privacy Policy.

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What Information Do We Collect and How?

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We collect personal information in various ways:

  • When you register or apply for roles with us.

  • Through email communications, phone calls, or in-person interactions.

  • Via résumés, references, and information from third parties, such as previous employers or referees.

 

This may include:

  • Your name, contact details, and employment history.

  • Educational qualifications, professional affiliations, and references.

  • Sensitive information (e.g., health records, criminal background, or union memberships) only if required for a specific role and with your explicit consent.

 

Non-personal data, like website usage statistics or anonymised survey responses, may also be collected to improve our services. This information does not identify individuals and is not subject to the Privacy Act.

 

How We Use Your Personal Information

 

Your personal information is used to:

  • Provide you with employment opportunities and manage your applications.

  • Assist in the recruitment process by matching your skills with job roles.

  • Maintain strong client and candidate relationships.

  • Send you updates on relevant roles, industry insights, and career advice based on your preferences.

  • To identify training opportunities to further your career advancement.

 

Sharing Your Information with Third Parties

 

We only disclose your personal information:

  • To clients or potential employers with your consent.

  • To third-party service providers for business operations (e.g., payroll or compliance checks).

  • When legally required or if we believe disclosure is necessary to comply with legal obligations.

 

In the event of a merger or acquisition, personal information may be transferred to the new entity, but it will continue to be managed under this Privacy Policy.

Accessing, Updating, or Deleting Your Information

 

You have the right to:

  • Access the personal information we hold about you.

  • Update or correct any inaccurate information.

  • Request deletion of your personal information, unless we are legally required to retain it (e.g., payroll records).

 

To make a request, please contact your recruitment consultant or our Privacy Officer at info@hosptialitycareers.com.au. We will process your request promptly.

If we are unable to grant access or delete information (e.g., due to legal obligations or privacy concerns for others), we will explain why.

Data Security

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We use industry-standard security measures to protect your personal data from misuse, loss, or unauthorised access. Only authorised personnel can access this information, and they are required to maintain its confidentiality in line with this Privacy Policy.

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While we take all reasonable precautions, no data transmission over the internet is 100% secure. Information shared online is at your own risk.

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For more details or to make an enquiry about our Privacy Policy, please contact us at info@hosptialitycareers.com.au.

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